If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
PoshPartySupplies wants you to be happy and satisfied with your purchase!
If you need to return something, please do so within 30 days of purchase:
- Eco-Friendly/Biodegradable products are NON-REFUNDABLE
- Only full case, unopened items are refundable
- Customers who receive free shipping will be charged the shipping fee if all or part of the order is returned for refund.
- There is a 15% re-stocking fee for returned items that were not damaged or mistakes
- Please call us if you have any questions
We do not provide exchange transactions. Please place a new order if you ned a replacementy.
PlasticPartySupplies.com are happy to cover the ground shipping cost when an order exceeds $179.00. However, if part or all of that order is returned, we will have to deduct our shipping costs from the refund.
PlastiPartySupplies.COM RESERVES THE RIGHT TO CANCEL AN ORDER AT ANYTIME.